Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use our profitability analysis services.
Information We Collect
Personal Information You Provide
When you register for our educational programs or use our services, we collect information you voluntarily provide. This includes your name, email address, phone number, business details, and any financial information you choose to share for analysis purposes.
Automatically Collected Information
Our systems automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our platform. We use cookies and similar technologies to enhance your experience and analyze usage patterns.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Communication and service delivery | 5 years after last contact |
| Financial Data | Profitability analysis and reporting | 7 years (regulatory requirement) |
| Usage Analytics | Platform improvement and personalization | 2 years from collection |
| Marketing Preferences | Targeted communications | Until you opt out |
How We Use Your Information
We use your personal information to deliver our educational services and improve your experience with Megaflowgame. Here's exactly how:
- Service Delivery: Providing profitability analysis, generating reports, and delivering educational content tailored to your business needs
- Communication: Sending you program updates, important notices, and responding to your inquiries
- Platform Improvement: Analyzing usage patterns to enhance our tools and develop new features
- Compliance: Meeting legal obligations under Australian Privacy Act 1988 and other applicable regulations
- Marketing: Sending relevant educational content and program announcements (only with your consent)
We never sell your personal information to third parties. Your financial data is used exclusively for providing our analysis services and remains confidential at all times.
Information Sharing and Disclosure
We share your information only in specific, limited circumstances. Our approach prioritizes your privacy while ensuring we can deliver quality services.
Service Providers
We work with trusted third-party providers for hosting, payment processing, and email communications. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by Australian law, court order, or regulatory authority. This includes complying with Australian Taxation Office requirements for financial data retention and reporting suspicious activities to relevant authorities.
Business Transfers
If Megaflowgame undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll notify you at least 30 days before any such transfer occurs, giving you time to exercise your privacy rights.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information. We make it straightforward to exercise these rights.
- Access: Request copies of all personal information we hold about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information in certain circumstances
- Objection: Opt out of marketing communications and certain data processing activities
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity for security purposes.
Data Security and Protection
Protecting your information is fundamental to our operations. We've implemented comprehensive security measures that meet Australian and international standards.
Technical Safeguards
All data transmission uses industry-standard encryption (TLS 1.3), and we store information in secure data centers with multiple layers of protection. Our systems undergo regular security audits and vulnerability assessments by independent security firms.
Access Controls
Only authorized personnel can access your personal information, and they receive regular privacy training. We use role-based access controls, ensuring team members only see data necessary for their specific responsibilities.
Incident Response
In the unlikely event of a data breach, we'll notify you and relevant authorities within 72 hours as required by law. Our incident response plan includes immediate containment, investigation, and remediation procedures.
International Data Transfers
Some of our service providers operate servers outside Australia. When we transfer your data internationally, we ensure adequate protection through approved mechanisms.
We primarily use services located in countries with adequacy decisions or implement appropriate safeguards like Standard Contractual Clauses. Any international transfers are documented and include specific data protection requirements.
Cookies and Tracking Technologies
Our website uses cookies to improve functionality and analyze usage. You can control cookie settings through your browser preferences.
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how visitors use our platform
- Preference Cookies: Remember your settings and personalize your experience
- Marketing Cookies: Used for relevant advertising (only with your consent)
Children's Privacy
Our services are designed for business professionals and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from minors. If you believe we've inadvertently collected such information, please contact us immediately for deletion.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our practices. We'll notify you of material changes via email and post updates on our website with a new effective date.
Continued use of our services after policy updates constitutes acceptance of the revised terms. For significant changes affecting your rights, we may request explicit consent before implementing new practices.
Contact Our Privacy Team
Questions about this privacy policy or how we handle your data? We're here to help.
For complaints about our privacy practices, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au